How much will shipping cost? How long will my order take to arrive?
Due to the customized nature of Timeless Paper products, up to 10 business days of production time may be needed before your order can ship.
Timeless Paper will make every effort to get you your package on time, however we are not responsible for USPS delays.
The times shown below represent approximate transit time after your order is shipped. For international orders, these times do not include time spent in customs. Prices are for place cards and other small light weight orders. Extra shipping may be necessary for invitations.
||2 - 10 days
||2 - 3 days
||1 - 2 days
||6 - 11 days
||3 - 5 days
|up to $9
|$10 - $159
|$160 - $349
|$350 - $599
|$600 - $799
|$800 - $999
|$1000 - $1999
|$2000 - $2999
Can I receive my order in less than 10 business days?
Sometimes. Please contact us so that we may determine if your order can be prioritized to ship in less than 10 business days. Based on our schedule, we may be able to accommodate your needs.
What do I do if my product is delivered after my party date?
Timeless Paper does not guarantee any shipping dates. All shipping dates we provide are only estimates provided to us by the United States Postal Service. No refunds will be issued if your package arrives after your party date. It is your responsibility to order enough in advance of your event.
Does Timeless Paper ship outside the United States?
Yes. All items in the shop have international shipping options. Shipments outside of the U.S. may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information. These orders are final sale. Incorrect or undeliverable addresses and refused shipments resulting in an item being returned to shipper will be charged for shipping fees. Undeliverable packages which require reshipment at the customer's request are subject to a reshipment charge equivalent to the original shipping fees. This includes refusal of a package, unclaimed packages, or misinformation on the part of the customer. Shipping and handling is non-refundable.
Items Lost or Damaged in Transit
Timeless Paper can not be held responsible for orders "lost in the mail" due to undeliverable addresses or mail system delays. Once an item is placed in the mail it becomes the responsibility of the USPS or International Post. If you are planning for a wedding or special day, please do your best to order in a timely manner. The arrival date of an order is not guaranteed. If the USPS damages or loses your package, Timeless Paper is not liable for the loss. Timeless Paper does not refund such items. Items are not considered lost until 30 days after the shipment date.
The buyer is responsible for all international customs charges. Customs charges are not included in your shipping cost. By law the buyer is the importer of the goods and is legally responsible for the information on the Customs declaration made by the sender (Timeless Paper) and for any charges due. If you buy goods and the declaration is found to be incorrect, you may be liable to financial penalties or prosecution. In addition, the goods may be seized. It is in your interest to ensure the sender completes the Customs declaration accurately.
Due to their customized nature, Timeless Paper products can not be refunded or exchanged. If there is a mistake on our end we will replace the item free of charge.
Please be aware that all items sold by Timeless Paper are hand made and one-of-a-kind. Each piece is unique. If ordering multiple items, understand that each has its own character and no two look identical.